By Saumu Mwalimu The Citizen Reporter Dar es Salaam. The Tanzania Revenue Authority (TRA) has re-launched its website to facilitate customer service and improve timely tax payments. The new-look website contains features that allow the taxman to interact with customers online. Speaking with The Citizen on Saturday, TRA director general Harry Kitilya said the idea to make the changes were due to the fact that the former website was based on the internal matters. He said the new one, however, will be mostly based on the customer's and stakeholder's relations. "The website that was formerly in place was officially used internally, mainly by the staff, but we thought of making it easily accessible to customers." He went on: "We wanted them to be able to ask and get responses in 24 hours. We expect to offer instant responses to our customers through the newly-reconstructed website." This will enhance our efficiency in tax collection as well as improve the national income significantly," closed Mr Kitilya. TRA plans to collect Sh8 trillion in the current financial year and Sh9.88 trillion from tax revenue in the next budget estimates.
